Brian came out and talked with me about different fence options to work with ideas I shared with him. He demonstrated the product thoroughly verses other brand materials. He wrote an estimate for 2 options we talked about and gave me an idea of how far out his jobs were running. All free of charge, no pressure, very easy to deal with. I made a decision, called and scheduled my installation. He came on time if not early, we talked briefly about the plan, and he said he would call me back out once he measured it out. After I ok’d the layout, he went to work and the process for my job to a couple hours. He cleaned up the back yard probably better than he found it. He demonstrated the two points of entry, maintenance, warranty, etc. The fence looks fantastic; I couldn’t be happier. I would absolutely recommend this product and Brian to a friend.